The Tekmetric Mobile App Just Got a Major Upgrade!

Nicholas Monteforte

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May 20, 2025

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Read time: 3 min

The Tekmetric Mobile App now does more than fast digital vehicle inspections.

The newest update introduces Mobile Check-In, giving you or your service advisors the ability to greet customers in the parking lot, scan a VIN or license plate, and instantly start or pull up a repair order, all from a phone. It’s a faster, easier way to begin every job and keep things moving.

Speed Starts at the Curb

Check-in is one of the most visible — and often most frustrating — parts of a shop’s day. Whether it’s a walk-in with a flat tire or a scheduled customer with missing info, time is lost bouncing between the lot and the desk, retyping data, and waiting to begin.

Mobile Check-In simplifies all of that.
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Now, you can confirm arrivals, start new ROs, and begin helping customers the second they pull into the lot — without delays or extra steps.

A Mobile App That Does More Than You Might Think

The Tekmetric Mobile App isn’t just a tool for inspections — and it’s not just for technicians.

Technicians can use the app to:

  • Find their assigned repair orders
  • Complete DVIs with photos, videos, and markups
  • Track time and stay on top of work in progress

Service advisors can use it to:

  • Greet customers in the parking lot
  • Scan VINs or plates
  • Start repair orders right from their phone

All without logging into a desktop.

A Real Mobile App — Not Just a Website Shrunk Down

Tekmetric Mobile is a fully native app, designed from the ground up for iOS and Android. It’s fast, reliable, and optimized for real-world use in the shop — whether you’re in the bay or out in the lot.

While it doesn’t include every desktop feature, it makes the most important ones faster and easier when you’re on the go — like:

  • Starting repair orders
  • Performing inspections
  • Reducing back-and-forth between workstations and customers

And this is just the beginning. Future updates will continue to bring more mobile workflows into the palm of your hand.

Ready to see what Mobile Check-In can do?

Download the Tekmetric Mobile App today on the Apple App Store or Google Play.

👉 Ready to grow your automotive business? [Book a personalized Tekmetric Demo Here]

FAQ

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Here, we explore the importance of service writers for an auto center or dealership. By the end, you'll have a comprehensive understanding of the service writer role, the qualifications they need, and what to look for when you’re hiring.

What is an automotive service writer?

A service writer is the liaison between the customer and the repair garage. Sometimes called a service advisor or coordinator, they run the front desk and interact directly with your customers. The service writer is essentially the face of the business, and they fulfill several duties that keep the service center functional.

What does an automotive service writer do?

Service writers do a lot for a repair center. Here are some of their main duties:

  • Delivering exceptional customer service
  • Coordinating and managing service appointments
  • Monitoring and overseeing vehicle maintenance and repairs
  • Maintaining accurate records of customer and vehicle data
  • Generating service cost estimates for customers
  • Facilitating effective communication between customers and technicians
  • Handling billing transactions and manage financial records

The duties of a service writer typically depend on their qualifications. Understanding the foundational credentials can help you choose the right candidate for your maintenance center.

What Is an Automotive Service Writer?

Read time: 3 min

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For every auto repair business, creating a clear and professional receipt isn’t just good practice—it’s essential. Whether you're working on a major vehicle repair or a routine oil change, a detailed receipt serves as a proof of payment for the customer and a legal record for your shop. It helps you maintain transparency, build trust, and protect both parties in case of disputes or warranty claims.

If you’re building your own auto repair invoice template or refining your existing process, this guide walks you through every element your auto repair receipt template should include. From contact information to labor costs, here’s what a comprehensive auto repair receipt looks like.

Auto repair shop receipt example template

We designed an auto repair shop receipt template for you to download and use in your shop. The template can be used for auto body repair shops, mobile mechanics, general repair shops, and tire shops.
Download the free template below and modify it as needed to utilize in your shop.

AUTO SHOP RECEIPT TEMPLATE DOWNLOAD

What Should Be Included in an auto repair shop receipt?

1. Shop contact information

The first thing on your receipt should be your auto repair shop’s full contact information. This builds credibility and ensures customers know how to reach you if follow-up is needed.

What to include:

  • Shop name
  • Address
  • Phone number
  • Email address
  • Website (if applicable)
  • Business logo for branding

A well-organized template with your logo and contact information at the top makes your documents look professional and trustworthy.

2. Customer Information

Next, capture the customer’s name and their contact information. This ensures the receipt is tied to the correct individual and helps with record-keeping for recurring car repair clients.

What to include:

  • Customer's name
  • Address
  • Phone number or email

This section ensures your auto repair business can easily identify who the repair services were for and reach them quickly if needed.

Tek-Tip: Wouldn’t it be great if there was an estimate building software that could do this for you? Tekmetric offers auto repair estimate software among other features.

3. Date of service and invoice number

Every mechanic receipt needs to include the date of service and a unique invoice number. This creates an accurate timeline and helps organize documents chronologically for tax reporting, audits, or warranty purposes.

What to include:

  • Date the service was completed
  • Unique invoice number
  • Optional: technician’s name or initials

4. Vehicle information

For any automotive service, tying the repair order to a specific vehicle is a must. This helps with real-time service tracking, vehicle history reporting, and future maintenance recommendations.

What to include:

  • Year, make, and model
  • Vehicle Identification Number (VIN)
  • License plate number
  • Mileage at the time of service

5. Description of services performed

This is the heart of the receipt. Clearly outline what repair work was done and what repair services were provided. The more detail, the better.

What to include:

  • Itemized list of services
  • Description of each job (e.g., “Brake pad replacement” or “Engine diagnostic”)
  • Associated labor costs for each service
  • Cost of parts

6. Parts and material breakdown

An itemized list of parts and materials used in the repair work is just as important as the labor section. This transparency helps avoid disputes and gives your customer clarity on what they’re paying for. Most auto repair shops don’t show the markup percentages on parts but you can if you want to maximize transparency.

What to include:

  • Part name and number
  • Quantity used
  • Cost per unit

7. Balance Due and Payment Summary

Now it’s time to outline the financials, from the subtotal to the total amount. This section should also include the total cost, taxes, discounts, and any payment options you accept.

What to include:

  • Subtotal (before tax)
  • Taxes (state/local)
  • Any discounts or promo codes
  • Total amount due
  • Payment methods accepted (e.g., cash, credit card, financing)
  • Amount paid and remaining balance
  • Due date for final payment, if applicable

Including this section with clear headings avoids confusion and can prevent billing issues down the line. It also ensures the receipt can function as proof of payment. Lastly, this is a great place to feature your financing options (if applicable).

8. Warranty Information

Warranty details protect both your shop and your customer in case a part fails or a job needs to be redone. If your auto repair shop offers any warranty, you need to clearly list what’s covered and for how long.

What to include:

  • Warranty length (e.g., 12 months or 12,000 miles)
  • What is and isn’t covered
  • Instructions for claiming the warranty
  • Any third-party coverage (for example, if a part manufacturer offers a separate warranty)

This section should be written in clear, non-technical language to help customers fully understand their protections. You may want to include a signature line for the customer to acknowledge receipt of the warranty.

9. Streamline receipts

Creating receipts and invoices by hand can be tedious but Tekmetric streamlines that for you. Tekmetric can help you build faster estimates and take payments digitally with our auto repair estimate software.

Some of our features include:

  • Streamlined estimate building
  • Digital approvals
  • Job history and reporting in one place
  • Financing options for customers

Final Thoughts

A well-documented auto repair receipt protects your shop, helps your customer feel confident, and sets the tone for a long-term relationship. From capturing accurate customer information to detailing every repair service, your mechanic receipt should leave nothing to guesswork.

Don’t just think of it as paperwork—think of it as part of your shop’s customer experience. With a little extra attention to your receipt process, your auto repair shop can stand out as a professional, transparent, and customer-first automotive service provider.

You might have heard some myths about automotive repair software programs like “it’s too expensive to switch” and “training is tough.” But that's not necessarily true.

Don’t be deterred by shop management software misconceptions. We’re here to help break down these myths and rRevolutionize your shop with modern tools. See what your shop can accomplish once you have all the facts about auto repair software programs..

MISCONCEPTIONS ABOUT AUTOMOTIVE REPAIR SOFTWARE PROGRAMS

Now that you’re a shop owner, you’re probably looking for ways to level up your shop. Thanks to talking to fellow shop owners or browsing online, you may have become somewhat familiar with automotive repair software programs.

Finding the right automotive repair software program for your shop is one of the most effective ways you can increase your team’s productivity, boost your revenue, communicate better with customers, and more. However, there are some myths surrounding auto repair software programs that might be preventing you from taking your business to new heights.

To help you on your journey, we’ve compiled a list of some of the most common myths we’ve heard about auto repair software programs and then let you in on the real deal.