Top 5 Automotive Scheduling Softwares (Comprehensive Guide)

Benjamin Johnson

|

May 22, 2023

|

Read time: 3 min

Modern auto repair shops face a customer base that expects the same digital convenience from their local mechanic that they get from Amazon or Uber. If your shop is still relying on phone calls to schedule service appointments, you're likely leaving revenue on the table.

Choosing the right automotive scheduling software isn’t just about putting a date on a calendar; it’s about choosing a management system that makes your shop more efficient, provides a better customer experience, and maximizes your revenue.

Why does my shop need automotive scheduling software?

With automotive repair scheduling software, you and your team gain more control over your shop’s time. Instead of slow updates from around the shop, all employees can check the status of each repair at the same time.

Another advantage of appointment booking software is that your auto shop will make fewer mistakes when it comes to giving customers status updates about their vehicles. Before contacting a customer, a team member can check the system to have a more accurate estimate of how much time is left on a repair.

Going a step further, can your customers book appointments after hours and over the weekend? If not, appointment scheduling software can allow them to book online without having to talk to your employees first. This leads to more customers, fuller bays, and a better customer experience.

Best automotive service scheduling software options

Tekmetric

Tekmetric is our top pick because it offers an all-in-one solution with a full scheduling software solution. Offering online scheduling, marketing, payments, and shop management all under one hood, Tekmetric is hard to beat.

  • Best for: Single or multi-location shops that want their scheduling, payments, CRM, and shop management all in one place.
  • Tekmetric features: Online scheduling, automated reminders, POS, marketing, DVIs, two-way texting, real-time reporting, mobile app, and a book online button for your Google My Business profile.

AutoOps

AutoOps is a specialized tool designed to sit on top of your existing shop management system. While it does not offer an all-in-one solution, it can be a powerful integration into your workflow.

  • Best for: Shops that already have a shop management system and want to upgrade their scheduler.
  • AutoOps features: Online scheduling, calendar, text reminders, book online button for your Google My Business profile.

EZauto Scheduler

EZauto Scheduler is a cost-effective, cloud-based way to handle your shop scheduling. Similar to AutoOps, EZauto is a dedicated scheduling software with modern features.

  • Best for: Shops looking to save money but want something better than a basic Google calendar.
  • EZauto Scheduler features: Online scheduling, two-way texting, reporting, and mobile access.

Setmore

Setmore is a general-purpose booking tool used by everyone from barbers to automotive shops. Setmore is not an all-in-one solution, but it is one of the lowest-priced options on the market.

  • Best for: Small shops or mobile mechanics on a tight budget.
  • Setmore features: Online scheduling, calendar, payments, and text reminders.

Acuity

Owned by Squarespace, Acuity is a modern scheduling tool used in a variety of industries. You will need to integrate with a shop management system to run your shop, but Acuity can handle your scheduling.

  • Best for: Small - medium sized shops looking for a modern scheduler that already have a shop management software.
  • Acuity features: Scheduling, payments, reminder emails, calendar and mobile app.

What features should I look for in a mechanic scheduling software?

When it comes to auto repair scheduling software, there are a lot of options on the market, which can make it tricky to find the right one for your shop. However, these are the modern features you should look for in a scheduling software:

1. Cloud-Based

Say you need to take the day off to take your child to the doctor. Or perhaps your shop is expanding to a second location, and you’re in back-to-back meetings to iron out the details.

Managing your shop with cloud-based service scheduling software, you can do all of those things without losing sight of what’s happening at your shop!

Tekmetric user Andrew Minkler of Bavarian Motor Repairs loves that flexibility. As he puts it, “As we expand, it’s critical that we have a cloud-based system that seamlessly grows with us. I can attend a twenty-group, meet with my business coach, spend time with my family, and still have access to my shop from my phone. Anywhere access gives me the confidence to let my staff grow into their roles.”

2. Integrations

You likely use a variety of tools to propel your shop forward. If your automotive scheduling software integrates with these other types of solutions, you’ll be able to manage everything from one place, creating a streamlined process for juggling all of these various tools.

3. Customer communication

It’s important to reach your customers how they want to be reached. When researching any automotive scheduling software, check for the following features so you can streamline customer communication:

These features build trust with customers by keeping them in the loop throughout the repair process. They’ll see that your shop cares about making sure they’re informed every step of the way.

4. Trackable repair notes

Every customer is unique. For example, one customer might always prefer dropping off their car in the morning whenever they need routine maintenance.

Another customer might be busy during the middle of the day and doesn’t appreciate being called on the phone during that time. By tracking these preferences in your system, you can ensure that you’re providing excellent customer service to each customer.

5. Customer support

A strong support and customer success team can:

  • Resolve questions you might have about a feature in a quick manner, so you and your colleagues don’t have to spend precious time figuring it out on your own.
  • Listen to your feedback about existing features and evaluate what updates need to be made to improve the user experience.
  • Help you with data migrations, as data migrations to a new system can be tricky.

Fine-tuning your service scheduling process

Once you have your automotive scheduling software and basic appointment scheduling process in place, you can make additional adjustments to enhance your shop’s efficiency and reach new heights.

Add more staff and resources

As you navigate through scheduling cycles, you might find that business is rolling—and to meet those higher demands, you’ll likely need to make adjustments to your staff and resources.

You might even decide to extend your shop’s working hours to accommodate the uptick in business. An additional hour of being open can go a long way for customers.

Streamline customer communication and payment

It’s no surprise that the majority of your customers are in a rush. Squeezing in a repair can be tough on their schedule, as they need their car to get to work, make it to that parent-teacher conference, and more. That’s why it’s essential that your shop has streamlined ways of communicating with customers via true two-way texting, text-to-pay, automated follow-ups, and digital vehicle inspections.

Gather customer feedback

Customer feedback can help you address people’s pain points with your shop, and as a result, take your shop to new heights. For instance, most of your customers could be annoyed that your shop is taking a bit longer than promised on each repair, and this could soon create a negative perception of your shop.

Unless you survey customers on a regular basis, you’d have no way of knowing this. Don’t leave your shop’s reputation and growth to chance. Be proactive, not reactive, by creating a customer feedback system and fixing gaps in the customer experience.

Final thoughts

The shift to digital automotive scheduling software is no longer optional for shops that want to thrive in the modern automotive industry. Shop customers are expecting more and more, and these solutions are here to help you stay relevant. Whichever option you choose, focus on providing the best customer experience and making it easier for customers to book with you.

👉 Ready to grow your automotive business? [Book a personalized Tekmetric Demo Here]

FAQ

More articles

A Note from Sunil: Why We Built Tektonic 2026

Over the years, I’ve had thousands of conversations with shop owners, advisors, and technicians across the country. No matter the size of the shop or how long you’ve been using Tekmetric, I keep hearing the same two things:

You want a place to learn from each other.
And you want deeper, hands-on Tekmetric training.

That’s exactly why we built Tektonic 2026.

If you’ve already found this page, you probably know the basics: three days in Houston, April 9-11, built for owners, advisors, and technicians from every kind of shop and every kind of system. Tektonic is about one thing — helping you get better results, faster, with practical education, shop-tested playbooks, and product training you can actually use.

Here’s a sneak peek at what we have in store, at what that really means for you and your team.

For Owners: Stop Profit from Slipping Through the Cracks

You already work hard. The question is whether every hour and every RO is actually paying you back.

Breakout: Unlock Hidden Profits Without Blowing Up What Already Works — Alex Saladna, CEO, WickedFile

‍Even well-run shops leak profit in the back office: unclaimed credits, fees that never get billed, vendor mistakes that never get caught. This session is about tightening all of that up without burning everything down and starting over.

You’ll walk away with:

  • Simple audits you can run regularly to spot hidden losses
  • A clear view of where profit usually disappears — and how to plug those holes
  • Ways to automate repetitive tasks so more dollars stay in the business

If you’ve ever felt like your top line looks good but the bottom line doesn’t match the grind, this one’s worth circling.

Breakout: ADAS & Required Calibrations: Protect Your Shop and Your Customers — Joel Adcock, Director of Strategic Partnerships, Revv

‍Late-model vehicles roll in, ADAS is everywhere, and the liability is real. Missed calibrations aren’t just a line item you forgot to bill — they’re a safety issue and a trust issue.

You’ll walk away with:

  • Clarity on when calibrations are required and how to identify them
  • How to bake calibrations into your SOPs and ROs so they don’t get missed
  • Practical ways to educate your team and your customers on why this matters

The goal: fix vehicles right the first time, protect your reputation, and make sure you’re charging appropriately for the work you’re already responsible for.

Breakout: Scale on Purpose, Not by Accident — Jesse Jackson & Brian Walden, Mango Automotive

‍If you’ve ever wondered how some shops jump to eight figures while you’re fighting for steady month-over-month growth, Jesse and Brian are going to walk you through the playbook they actually used.

For managers: Master the Maelstrom — Aaron Blair, Director of Operations, Alloy Automotive Partners

In the fast lane of auto service, chaos is inevitable—but profit isn’t. Aaron Blair, systems architect behind Blair and Alloy Automotive, shows how to turn daily disorder into precision workflow with tactical frameworks to control every moving part, from dispatching ROs to winning buy-in from techs and advisors.

You’ll learn how to:

  • Use systems to get ahead: Build smarter workflows with dispatch boards, SOPs, and tech scoreboards to spot bottlenecks early.
  • Maximize your day: Treat your calendar as a tool with time blocks for RO triage, tech coaching, and margin reviews.
  • Create team consistency: Rely on huddles, checklists, and incentives so every team member stays aligned and executes to standard.

Also in the owner-focused track at Tektonic:

  • Reporting Deep Dive: Making Sense of Tekmetric’s Dashboards
  • From Invoice to Insights: Using Tekmetric to Master Shop Financials
  • Love the Shop Again: Mindset Shifts to Lead, Inspire, and Grow
  • Build It and They Will Come: How to Open a Shop That Stands Out, Attracts Talent, and Builds Loyalty Fast
  • Powering Growth with Tekmetric Payments: From Faster Cash Flow to Customer Financing
  • Running MSOs: Tools and Best Practices

For Service Advisors: Turn Conversations into Trust and Revenue

Advisors are the heartbeat of the shop. When they’re trained, supported, and set up well in the system, everything feels smoother…for you and your customers.

Breakout: Is Your Advisor Making You 100K or Losing You 100K? — Greg Bunch, Chief Officer, Transformers Institute

‍Owners and advisors will both get a lot out of this one. Greg walks through how a single advisor can swing six figures either way — and what to do about it. 

You’ll walk away with:

  • A ready-to-use hiring funnel with a job ad, screening script, and one-hour audition plan
  • A 90-day onboarding and training plan with daily drills and talk tracks
  • A simple scorecard to track call conversion, ARO, and appointment close ratio

If you’ve ever hired an advisor on “gut feel” and hoped for the best, this session will give you a better way.

Breakout: High Impact Sales: The Words That Build Long-Term Customers — Sabrina Wilkerson, Business Performance Analyst, Elite Worldwide

‍Advisors, this one is built for you. Customers don’t just buy the work — they buy the way you explain it. Sabrina breaks down what to say, how to say it, and how to stay ethical and honest while still driving approvals.

You’ll walk away with:

  • Practical ways to generate higher profits through better conversations at the counter
  • Tools to build long-term trust so people come back and send their friends
  • Confidence to show up as the credible expert instead of “just another shop”

These are skills you can practice in the room and use on your very next phone call.

Breakout Bundle: Tekmetric Tools That Make Every Day at the Counter Less Chaotic

‍On top of the coaching and hiring sessions, we’re going deep on the actual tools advisors live in all day. The focus is simple: fewer dropped balls, clearer priorities, better follow-up, and a system that supports your advisors instead of slowing them down.

You’ll walk away with:

  • Cleaner workflows from first call to follow-up
  • Better visibility into which jobs to prioritize and when
  • Fewer “I thought you had it” moments between the front counter and the bay

Advisor-focused Tekmetric sessions include:

  • Tekmetric Service Workflow Deep Dive
  • Advisor Dashboard Training: Prioritizing the Right Jobs, Every Time
  • Advisor Toolkit Jam: Quotes, Smart Jobs, Templates & Follow-Up
  • Shaping the Future of Service Advisor Tools in Tekmetric

For Technicians: Build Skills, Confidence, and a Real Path Forward

Great techs want two things: the right tools and a future.

Breakout: How to Run Monster Hours — Ryan Blair, CEO and Co-Founder, Alloy Automotive Partners

As a dealer technician turned one man band shop owner, Ryan Blair averaged 500 hours a month in production. In this session, you will get a breakdown of the mindset, systems, tips, and tricks to increase your production no matter what kind of shop you are working in.

Takeaways:

  • How to play the game: maximizing the relationship with the front of house
  • The surprising math behind the things you didn't realize are holding your production back
  • Master the mindsets and beliefs to become the number one producer in your shop

Owners: this is a great session to send your high-potential techs to if you want them thinking bigger.

Breakout: Profit in the Bay: How Techs Win with DVIs and Efficiency Tracking

‍Being a great technician isn’t just about fixing cars. It’s about seeing the payoff from the work you do. In this Tekmetric training session, we’ll connect the dots between the work in the bay and the numbers on the screen.

You’ll walk away with:

  • How solid DVIs drive higher approval rates
  • How photos, notes, and videos make it easy for customers to say “yes”
  • How efficiency tracking shows your impact — on the shop and on your paycheck

The goal is to give techs a clear line of sight from “I turned this wrench” to “I made this much difference.”

Breakout: ON-TRACK with DIN Diagrams + VCDS 101 — Travis Ruiz, Technical Support Consultant, German Car Support

‍If VW/Audi work feels like it takes twice as long as it should, these sessions are for you.

You’ll walk away with:

  • Practice finding the correct wiring diagrams and navigating service info
  • A walkthrough of the VCDS interface: scans, fault codes, live data, and basic functions
  • Real-world tips for using VCDS to diagnose and fix problems faster

For techs who want to sharpen their skills on European cars, this is time well spent.

For techs who want even more time in the tools:

  • Tekmetric Mobile App Deep Dive: Workflow at Your Fingertips
  • DVI + Mobile App End-to-End Training: Photos, Video, Notes & Approvals
  • Unlocking Smarter Repairs in Tekmetric

Big-Room Moments That Shift How You Lead

On top of 50+ breakout sessions, Tektonic’s general sessions are built to stretch how you think about your business and your role in it:

  • Keynote: From Mainstreet to Millionaire — Codie Sanchez, Contrarian Thinking
    Why “boring” businesses like auto repair can be the foundation of serious wealth if you build them right — and what that means for how you think about profit, risk, and opportunity in your own shop.
  • Keynote: Entrepreneurship Simplified — Mike Michalowicz, Profit First
    Practical, straight-talking frameworks for building a healthier business: profit baked in from the start, cleaner cash flow, and systems that don’t fall apart every time you step away from the shop.
  • Keynote: Effort Matters, Character Counts — General Robert Neller, USMC (Ret.)
    What effort and character look like on high-trust teams — and how those same principles apply when you’re leading a crew through nonstop cars, parts delays, and the pressure to deliver every day.
  • Coaching Power Hour Panel: The Great Shop Coaching Showdown
    Leaders from top coaching groups tackling real shop challenges, side by side, so you can hear different approaches in one fast-paced session.
  • Shop Owner Panel: What It Really Takes to Win
    From hiring and training to navigating daily chaos, this panel pulls back the curtain on what different types of high-performing shops are doing to scale, stay profitable, and keep both teams and customers thriving. You’ll hear real talk and real strategies from leaders who are living it every day, not just talking theory from a stage.

Three days in those rooms can change how you lead for the rest of the year.

Bring Your Whole Shop to Houston

Tektonic is built for your whole team:

  • Owners getting clear on growth, profit, and where the business is really headed
  • Advisors sharpening the conversations that build trust and drive revenue
  • Technicians building skills, confidence, and a real path forward in their careers

It’s every shop, every role, under one roof, with zero gatekeeping. Wherever your shop is today — overwhelmed, growing, rebuilding, thriving — Tektonic delivers clarity, community, and practical tools to get to your next result.

Learn more about Tektonic 2026 and register your team HERE.

Inside Tektonic 2026: Breakout and General Session Sneak Peek

December 3, 2025

Read time: 3 min

read more

2024 was a big year for Tekmetric and for the shops we support. Thank you to all the shops that supported us this year and for allowing us to be your partner. Find our 2024 highlights below.

Key customer wins

Tekmetric exists to help shops be more efficient and more profitable. Here are some of the notable wins our shops achieved in 2024:

  • Number of cars worked on: 28 million +
  • Number of Tekmetric releases: 44
  • Hours saved by adding a Smart Job to an RO: 4,700 + Hours
  • Number of photos added to inspections: 50 million +
  • Transactions processed through Tekmetric shops: 1.6 million + ($900 million processed)
  • Average ARO: $913.35 (That’s 167% higher than the national average!)
  • Top features used by customers:
    1. Digital Vehicle Inspections
    2. Two-Way Messaging
    3. Smart Jobs
    4. Tekmetric Payments
    5. Counter Sales

Top product releases

Mobile app

Tekmetric Mobile allows shops to perform inspections faster and streamline their workflows. It is available for free in the Apple and Google app stores.

Tire suite

Our tire shop software helps shop owners streamline their operations, invoices, tire ordering, inventory management, and ensures regulatory compliance.

Payments

Tekmetric Payments received a rebrand in 2024 with it being added into the Tekmetric main portal plus more financing partnerships.

2024 Awards

G2

Tekmetric took home more hardware in 2024 including the G2 badges for most implementable, best usability and momentum leader. Ultimately, this led us to be ranked first for best auto shop management software by G2.

Silver Stevie Award

Tekmetric received the 2024 Silver Stevie Award for fastest growing tech company.

Houston Business Journal

Tekmetric earned a top 25 ranking in the best places to work for in 2024.

Top events

SEMA/APPEX

This year, Tekmetric had a significant presence at SEMA and APPEX. Our primary focus was on mobilizing and engaging with our customer base, driving demand for Tekmetric solutions, and increasing brand awareness.

At SEMA, the largest automotive trade show in the USA, which attracts about 140,000 attendees, we hosted the 5th Quarter and Yeti Giveaway Happy Hour event in our booth on Tuesday, Wednesday, and Thursday. This event featured drinks, snacks, and a raffle for a Yeti Prize Package, creating a relaxed and engaging networking atmosphere during the last hour of the show.

Vision

VISION Hi-Tech Training & Expo, a premier automotive service event for over 30 years, annually drew over 3,500 attendees. Focused on employee training, it offered hands-on lessons for technicians, service advisor training, and management sessions. The 2024 conference, held from February 19th to March 3rd at the Overland Park Convention Center, covered technical practices, standard operating procedures, KPIs, and service advisor sales approaches.

Tekmetric had a booth at this event, providing valuable networking and learning opportunities. The event also served as a marketing platform for top automotive companies to host sessions, sponsor, and exhibit, connecting with dedicated professionals and contributing to industry excellence. Additionally, we co-hosted a happy hour with Steer on March 1st, which allowed us to interact with more attendees in a relaxed and engaging setting.

Shop Hackers

The Tekmetric team attended Shop Hackers in early August as a Platinum Sponsor. Shop Hackers was one of Tekmetric’s key strategic events of the year, with a large portion of attendees being Tekmetric customers. Our focus as a revenue team was to ensure we leveraged the event and overall investment to:

  • Mobilize and engage our customer base.
  • Drive demand and adoption of Tekmetric solutions.
  • Generate brand awareness and visibility for Tekmetric.

At this event, we had the opportunity to speak directly with attendees and presented Tekmetric Unveiled: Latest Features and Upcoming Innovations, showcasing our newest developments and exciting future plans. We also launched the MVP Customer Advocacy Program, which allows us to recognize and engage our most valued customers. To further enhance the experience, we invited four of our customer shops to attend the event and share their experiences with Tekmetric.

Closing Thoughts

2024 was a big year for Tekmetric and the shops we support. As we look ahead to 2025, we are excited to join forces with Shopgenie and provide even more ways to streamline your shop operations. Lastly, thank you to all of the shops that allowed us to serve you in 2024 and we can’t wait to see what you + Tekmetric accomplish in 2025.

2024 Tekmetric Recap

December 19, 2024

Read time: 3 min

read more

From what we see, there’s a lot that shop owners get right. They understand how to lead their teams, grow their shops, and bring trust and transparency to their customers. But as a former trainer and franchise performance specialist, I do notice a lot of little inefficiencies that add up. 

Tekmetric touches every part of running your shop -- from managing customer information and measuring business metrics to facilitating digital vehicle inspections, repair order workflows, and even payment processing.

Because we have so much information available, we've collected and analyzed all that data at our fingertips to bring shop owners and general managers unique industry insights on how your shop can make the most money out of the work you already do.

3 Ways to Maximize Auto Repair Shop Profitability

May 30, 2024

Read time: 3 min

read more