In partnership with Advance Professional, Tekmetric now seamlessly integrates with MotoVisuals. This powerful collaboration aims to elevate the customer experience, streamline shop processes and empower automotive businesses like never before.
MotoVisuals offers a wide array of simple-to-follow animated videos, simplifying customer education. Shops report their close rate increase from industry average of 55% to over 90% when MotoVisuals is integrated into their workflow.
Central to this integration is a dedication to saving Service Advisors’ time, improving customer communication, and ultimately boosting your shop’s profitability. Here's how leveraging MotoVisuals within Tekmetric’s Digital Vehicle Inspections (DVIs) is poised to transform your shop:
Effortless Customer Education
Integrating MotoVisuals into Tekmetric's DVIs makes explaining tricky car problems easy. You'll have top-notch visuals to effortlessly explain repairs and maintenance, without confusing tech talk. Let the visuals do the talking and strengthen your bond with customers.
With this latest update, we want to deep dive into one of the most beneficial features, buy now, pay later, so shop owners can see for themselves.
Tekmerchant was designed to help shop owners, like you, to build trust with customers, close out the day faster, and turbo charge shop’s payment processing by offering them a fully integrated payments solution, all managed by a trusted team. Building off your existing Tekmetric experience, Tekmerchant is another way to supercharge both your shop’s processes and your customer’s experience at the same time.
More specifically, we're really excited to tell you about our new buy now, pay later feature , making it easier for your guests to do business with your shop -- especially on those more expensive repair orders.
With just the inclusion of Tekmerchant alone, Silver Lake Auto’s shop performance continues to grow. At the organization’s flagship store, average repair order (ARO) has increased by more than $200a month!
And we’re excited to see how much those AROs grow with buy now, pay later.
Your automotive shop is the beating heart of your business. A well-designed basic auto shop layout can streamline operations and refine your business.
When you plan to refresh your auto mechanic shop, consider how to make efficient use of your available space, enhance safety, refine the look and feel of the shop, and improve customer comfort. Most of all, upgrading the technology that forms the backbone of your business is a major component of a modern auto shop.
Manage space effectively
No matter how much square footage your shop has, you can maximize your layout to house everything you need. Consider the size and shape of your space before you commit to a specific layout. Evaluate the services you currently or intend to provide so you can plan your space safely and efficiently.
Some of those considerations include:
Equipment locations: Look at your permanent installations, such as lifts and compressors as well as movable items.
Storage: Organize storage areas so parts and equipment are easily accessible and tidy, both making them easy to find and improving your shop’s appearance and parts storage.
Working areas: Set up your workbenches and counter space so technicians can perform detail work away from the vehicle.
Loading bays: Verify your loading bay areas have adequate clearance.
Waiting rooms: Design an appealing spaceso your customers have a clean, well-lit, and comfortable place to wait.
Administrative offices: Make sure your employees have all the tools they need to keep the business running efficiently.
Effective space management also plays a big part in keeping an auto shop safe.
We can't deny it, we're customer obsessed. That's why we went out of our way to visit shop owners who rely on Tekmetric every day! And part of why we're so customer-obsessed is because of how much our customers love Tekmetric, and its ability to empower shops.
That's why we’re celebrating another season as the leaders in the industry for shop management software!
Once again, for the third time in a row this year, G2 users have chosen Tekmetric as the leading solution for managing and revolutionizing their independent auto repair shop.
We've said it before, and we'll say it again, this is all because of shops like yours!
All the amazing independent shops that do great work every day with Tekmetric, the shops that keep people's vehicles safe and reliable. The heroes that get their customers back on the road every single day!
We were just chosen because you all love us so much!
There’s Always More to Come!
Thank you! Thank you for partnering with us, and thank you for helping us create the best possible solution for running an independent auto repair shop!
We're excited to be awarded and regarded so highly, and we strive to keep that level of excellence and support at every step in your shop.
Tekmetric is always being updated, and we’ll never stop working with and supporting shops to help them run efficiently and with fewer headaches, so you can focus on doing what you love!