Expanding your business into multiple locations is exciting but can come with challenges. One of these challenges being, the ability to manage data and reports across all of your shops.
To simplify this process, Tekmetric has developed Multi-Shop, our most powerful set of tools and reports to easily manage multiple shops through custom shop comparison reporting, organization-level reports and centralized data management.
Multi-Shop allows you to gain back time, make better business decisions and maximize your margins.
Financial Intelligence
One of the most valuable tools for multi-shop owners, like you, is the ability to view, manage and understand how each of your shops are doing financially.
The Custom Shop Comparison Reporting tool allows you to create custom reports so they can compare and analyze over 50 different metrics for all of your shops.
You can use these reports to help decipher which shops are performing best and make key business decisions to stimulate growth in all of your shops.
Operational Insights
Typically, shop owners who run more than one shop are having to run multiple reports for each shop separately.
This can become a tedious task when you are trying to run multiple reports and compare them across your shops in order to make intelligent business choices.
Organization-Level Reports in Tekmetric Multi-Shop allows you to view a collection of data from all of your shops in one place, tremendously cutting down the time it takes for you to look over data and make decisions for all of your shops.
The three report categories are separated into financial reports, employee reports, and part reports. Under the financial report category, you can find the end of day report, which is the most commonly used feature for Organization-Level Reports.
The end of the day report gives you a daily view of your finances.
You can organize the data below into any combination you would like to give yourself a custom view of one shop or multiple shops of your choosing.
Centralized Data Management
There may come a time when you are trying to improve your customer’s experience through features such as discounts, digital vehicle inspections and payment types.
However, you can lose time in implementing these processes in your software and across all of your shops. Oftentimes these features fall to the back burner because you may not have the time to implement all of these features across your many shops.
The Centralized Data Management feature allows Multi-Shop users to create, edit, and delete data across all of their shops for the below categories:
Digital Vehicle Inspections
Canned Jobs
Discounts
Payment Types
Marketing Sources
Job Categories
Without the Multi-Shop tools, you have to view, create and edit the data for each of your businesses separately.
This can lower efficiency in your shops when you are attempting to create and publish data such as canned jobs or marketing sources across your shops.
Centralized Data Management allows you to get a bird's eye level view of all of their shops and allows you to manage them in one central location and publish any changes to any shops that you choose.
This can massively increase your productivity and cut out wasted time.
Tekmetric Multi-Shop Plan is the perfect solution for you to maximize productivity, profitability and process’ within your shop.
Today’s vehicle owners look for shops that prioritize their evolving needs, and many gravitate towards shops that take care of their entire vehicle in the most efficient manner, from the engine to the tires. As vehicle owners look for a one-stop auto repair shop, shop owners have the unique opportunity to expand their business by also selling tires. This is where Tekmetric’s Tire Suite comes in — a solution that simplifies tire management, letting you save time while leveraging the opportunity to expand your service offerings.
Tire Suite is a feature that your shop can add onto your existing Tekmetric plan. With this add-on, you have access to tire-specific features that allow you to view data specific to your tires and in turn make informed decisions to support that area of your business. By maximizing the information in Tire Suite appropriately, you can open the door to this new business stream – without losing efficiency in your shop. Here are three ways you maximize tire management in your shop:
1. Time is money – streamline processes to maintain efficiency
Effective shop management saves you time and money – and there are several simple ways you can apply this strategy to the tire portion of your business. For instance, with Tire Suite, you can reduce the amount of time it takes to register Department of Transportation (DOT) numbers when you sell a tire. DOT registration with Tire Suite registers DOT identification numbers electronically with the appropriate tire manufacturer via the Tiremetrix integration. In addition, you get real-time feedback when entering a DOT number in the system to ensure the validity and recall status of the tire.
Instead of having to worry about compliance or losing hours of time to DOT# entry, your service advisors can gain time back with Tire Suite’s automated registration process. Typically, DOT number registration is a manual task, and the time it takes to enter each number can add up to hours of labor time depending on your shop’s sales. Tekmetric’s Tire Suite allows your service advisors to spend less time entering information and more time with the customer. By streamlining manual processes like DOT registration, your shop can handle more work in less time and maximize profitability – all while offering a more convenient and comfortable process for vehicle owners.
2. Leverage accurate data to maximize tire shelf life
In addition to tire compliance, it is also important to set up a system where the tires are used in a timely fashion. Tire Suite allows your team to track inventory and maximize the use of available tires while also making sure tires do not sit too long on the shelf. This requires a bit of finesse, and that’s where Tire Suite comes in. Now, service writers can quickly look up all tires for preferred brands that will fit a vehicle and source them directly from inventory or add as a needed job part.
In addition, tire fitment data allows you to access detailed tire specifications in the RO sidebar for a specific vehicle. For example, if you have a vehicle that needs staggered tires, the data will ensure you get two tires of each type rather than four of the same size. That attention to detail is made possible by leveraging tire-related data – and it can make a significant impact on growing that portion of your business.
3. Build and retain customer loyalty
Once a dealership warranty ends, 70% of customers will seek a repair shop they know they can trust and remain loyal to. Customers value convenience and comfort. When those needs are met, they are more likely to trust your shop and return to do business with you time and time again.
Shops with the highest retention rates often make tires a part of their business because customers are looking to kill two birds with one stone. Conversely, by not selling tires, you can even hurt your retention rate. When you choose to offer tire management services and provide them in an efficient manner, you are more likely to maintain your customer retention rate because vehicle owners will have everything they need in the hands of their favorite shop.
Adding tire services to your auto repair offerings may seem daunting – but the opportunities far outweigh the challenges. When you leverage the appropriate tools for tire management, such as Tekmetric’s Tire Suite, you can maintain your shop’s efficiency and meet vehicle owners’ needs without missing a beat. The result? Happy, returning customers – and growth in your bottom line over time.
Inventory can include items like oil, tools, and large equipment. It also includes stock items, or parts which are sold to the customer during the course of repairs, such as gaskets and timing belts.
Inventory management and parts management go hand in hand, but outside of labor profits, the profit a shop brings in ultimately comes from parts markup at the point of sale. Consequently, there’s very little room for error in managing parts.
Simply put, mismanaged parts means money left on the table and unhappy customers—a combination no shop owner or automotive team wants to experience.
A good auto parts inventory management system should let you:
• Know what parts you have in stock and how many you have
• Track what sells and what sits on the shelf longer than it should
• Help you plan for growth.
With the right auto parts inventory management system, your shop can go from disorganized to a well-oiled machine generating more and more profit.
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